What To Do When a Coaching Client Complains
Oof, negative feedback is hard to hear. We’re copywriters, and much of what we create is subjective, so take it from us when we say it does not get easier to hear a client complaint.
As hard as it is to respond to client complaints, negative feedback can be useful. It allows you to spot areas where you can improve your coaching and even your marketing. You can even use it to refine your target client profile, so you attract clients you want to work with.